About Me

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Dr Jennifer M. Jones (@jennifermjones) is a researcher, educator and digital media practitioner with a passion for research, education and advocacy, promoting and supporting alternative and community media for a change. She works with art, educational and community groups across the UK to develop media and digital literacies using media activism, event-based media and participatory approaches to developing media and digital literacies. She is regularly invited to speak at events about the practice of citizen journalism and community engagement, as well as running practical training sessions in digital storytelling.

I thrive on diverse projects that focus on media education and digital storytelling, making the transition into service design after completing my PhD this year. Over the last 10 years, I have worked at the intersection of user research, digital and community empowerment with a focus on capitalizing on major events (such as Olympics and Commonwealth Games) by facilitating practice-led digital projects that support digital and media literacies. I have developed skills in user research, observational research, film-making, citizen journalism, workshop facilitation and design, as well as interests in alternative opportunities for education – with service design being a natural fit to begin my new chapter.

Service design provides me with a shared language and a supportive community to explore ways of doing things better. As an educator in a pioneering academy, it provides a space to test new ideas, methods as well as working with other passionate people who share values of inclusive knowledge sharing – but also have fun whilst doing so. As a radical, it is an opportunity to challenge the status quo, transform existing structures and power relations. And as a digital storyteller, the chance to skill-share, learn from others and to capture and amplify voices of persons who are often left out of decisions made on their behalf.




  • Phil Bradley June 5, 2013 at 10:18 am

    Really enjoyed your talk at #CILIPS13 – was great to see such positive examples of social media in action within the community. Just one quick point – Tweetdeck isn’t closing; it’s moving to a web only environment. I use Hootsuite on the web and have just moved onto using it on my iPhone, so that may be a possible option for you if you want to use the same product across the board.

    • Jennifer Jones June 13, 2013 at 3:23 pm

      Hi Phil, thanks for getting in touch and I’m glad you enjoyed the presentation. I will be putting up the prezi and notes over next few days. Thanks also for pointing out the changes to Tweetdeck, I probably should have articulated it a bit better – the existing tweetdeck that worked on adobe air (pre-twitter ownership days) had a greater functionality (personally speaking of course), I consider the ‘new’ tweetdeck a watered down version which is pretty annoying for my searching & keeping tabs on hashtags/accounts :-(. Saying that, I don’t *mind* tweetdeck – or hootsuite – but I’m on the search for a tool that can replace that tweetdeck I’m used to. Just the nature of the web unfortunately. Kill all the useful platform! :)

  • Sharon January 11, 2014 at 9:22 pm

    I have just discovered your webpage after hours and hours of avoiding opening this laptop all day to try and get going with my studying again. I have a masters thesis due in March this year and cannot extend it anymore so the pressure is on. All the hard work part has been done (so I am told) and I just need to write it up but just cannot get in to the zone and wondered if you could possibly give me the details for the writing retreat you were on. I live in Glasgow but don’t go to uws so not too sure if it is only for uws students. Any advice you have would be very much appreciated.
    ps. I will follow your blogg now I have discovered it as I found your work really intersting and would love to hear how you are progressing with you Phd so good luck.

    • Jennifer Jones January 14, 2014 at 4:29 pm

      Hi Sharon, the best person to speak to re: writers’ retreat (which are open to everybody with a writing project) is Prof Rowena Murray (who is now based at UWS but does run retreats for a number of academics/postrda researchers) – I would advise dropping her an email and asking what she suggests. The entire retreat is £170 from Fri-Sun if you aren’t funded. Her profile (with contact details) are here: https://www.uws.ac.uk/staff-profiles/education/rowena-murray/
      Good luck completing your MA!
      Best wishes

      • Sharon February 16, 2014 at 10:13 pm

        Hi Jen
        Thank you for the info. i managed to get a place and going this Wednesday, Thursday and Friday. Fingers crossed but have a good feeling I will get some work done. Keep up your good work and good luck to you as well.

  • Binki (sobernoodles) July 22, 2014 at 9:35 am

    Hey Jennifer thanks so much for the follow, I tried to subscribe to your blog but it won’t let me, but I really do want to return the compliment! All the best x

    • Jennifer Jones July 24, 2014 at 9:53 pm

      Hi Binki – how strange, I’ll have a look and get back to you. I really enjoyed your ebook :) x


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